JOHN WILLIAM WELLS MBA, MIMgt, AIMC

Senior Consultant

Telephone:
work 0121 744 2737
mobile 07775 941 508

Fax:
work 0121 744 2737

A general manager with extensive experience in quality and information systems, with significant personnel and financial management expertise; strong leadership and communication skills, strategic vision and planning, sound project and service management skills.

AREAS OF EXPERTISE

Operational and technical

• Successfully directed and managed IT implementations in various businesses, including Corporate IT system based on Microsoft Exchange
• Played a key role in planning a major plant closure, thereafter, managing the plant and 1100 staff during its 12 month deactivation.
• Managed site facilities, including maintenance, security, canteen, telecommunications and finance for a site employing 1800 people.
• Executed financial and quality audits with the recommendations resulting in performance, cost and employee improvement programmes.

Organisational

• Developed and implemented business plans for SME's.
• Instigated and managed change by implementing new work culture and practices. Companies successfully gained ISO 9001/2 accreditation.
• Successfully planned / directed corporate / Careers Research Advisory Council joint initiative, Insight into Management courses at Salford University (112 people - students, teachers, young managers and tutors).
• Project managed the transfer of corporate spares Warehouse involving some £180m worth of inventory, whilst at the same time maintaining an effective quality customer service.
• Led a multinational team of 12 people who successfully brought together £38m corporate computer networks under central control.

Interpersonal

• Recruited, trained, led and motivated personnel with diverse skills and from different functions. Effectively operated management by objectives with target setting and appraisal.
• Instigated and controlled, Management Development Programme for "12 high fliers".
• Trained and educated more than 1,000 management and staff in quality, ISO 9000, Customer Care and TQM leading to a change in working culture.
• Played ambassadorial role in promoting the organisation through presentations, partnerships and the media. For example, presented to 500+ delegates at an external conference (translated into several foreign languages) and wrote articles for TQM book published in Denmark.

Commercial and financial

• Set up, managed and successfully controlled multi-million pound revenue, capital and inventory budgets at site, strategic business unit and cost centre level.
• Instigated and carried out customer audits and implemented improvement programmes.
• Established business plans, by proactively working with management, that supported the organisations strategic plans and which were successfully implemented thereafter by the management and employees alike.
• Managed all aspects of product costing, financial and management accounting, reporting and control in order to improve business efficiency and profitability.